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We are looking for a dedicated Airline Senior Agent  to join us in delivering outstanding service to our passengers.

Main Duties & Responsibilities

- Performing check-in, operations control, boarding gates and lost & found areas. As specified in ASE -GOM - chapters 01, 02 & 03 and in accordance with ASE customer airlines standard regulations. 
- Performing ramp supervision in accordance with published instructions specified in ASE -GOM – chapter 05 and in accordance with ASE customer airlines standard regulations. 
- Performing security services in accordance with published instructions specified in ASE -GOM – chapter 04 and in accordance with Egyptian civil aviation regulations and ASE customer airlines requirements. 
- Accepting passenger baggage according to ASE customer airlines & ASE’s excess baggage procedures. 
- Participating in Service Delivery Unit internal groups. As specified in the service delivery unit published organizational structure.
-  Fulfilling & accomplishing ASE internal and external requirements. 
- Ability to take over additional delegation tasks from the lead agent.

Key Performance Indicator

- Team Work 
- Accountability and Dependability 
- Communications 
- Enforcing rules, regulations and policies 
- Ethics and integrity 
- Quality 
- Creative and innovative thinking 
- Safety and Security Focus 
- Self Management 
- Stress tolerance 
- Punctuality and attendance

• SDUx
• Egypt

we are looking for a dedicated Airline Lead Agent to join us in delivering outstanding service to our passengers.

Main Duties & Responsibilities

- Organizing, planning and participating in the service delivery unit's daily operations. 
- Observing the daily operations, including but not limited to passenger handling, security services, sorting area, operations, load control, immigration, lost & found, gates and aircraft handling supervision and ensuring that all standard processes are maintained.
-  Observing the handling of all ancillary services according to each service procedure. 
- Ensuring that all new operational regulations and work instructions are correctly disseminated to all involved staff and fully implemented with no shortfalls. 
- Ensuring full compliance with all standard operational instructions and procedures. 
- Ensuring that all relevant reports whether daily, weekly or monthly is completed and fulfilled according to the published instructions. 
-  Ensuring that the communication between ASE-involved staff, airport authorities and airline personnel is handled in an efficient and professional manner. 
- Training and developing to all agents and/or senior agents
- Preparing and submitting verbal and/or written reports related to the daily activities of the involved staff whether on performance, attitude and leaves to the service delivery unit supervisor on-duty
- Participating effectively in the service delivery unit internal groups as specified in the internal organizational structure.

Key Responsibilities:

- Team Work 
- Accountability and Dependability 
- Communications 
- Enforcing rules, regulations and policies 
- Ethics and integrity 
- Quality  
- Creative and innovative thinking 
- Safety and Security Focus 
- Self Management 
- Stress tolerance 
- Punctuality and attendance 
- Planning and organizing 
- decision making and judgment 
- problem-solving 
- Facilitating Groups

• SDUx
• Egypt

The DCS Coordinator will be responsible for the management and operation of the Departure Control System (DCS). This role includes ensuring the system's smooth functioning, troubleshooting issues, and coordinating with various departments to enhance operational efficiency. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in airline operations.

Key Responsibilities:

- Manage and oversee the daily operations of the Departure Control System (DCS) at the airport.

- Coordinate with airlines, and other stakeholders to optimize DCS functionality.

- Troubleshoot and resolve technical issues related to the DCS in a timely manner.

- Monitor system performance and implement improvements to enhance operational efficiency.

- Train and support airport staff on the proper use of the DCS system.

- Develop and maintain documentation, including system procedures and user guides.

- Stay updated on industry trends and advancements in DCS technology.

- Ensure compliance with aviation regulations and company policies.

• DCS
• Cairo

The holder of this position shall be responsible to Handle the administrative functions of the Security Department, comply with the tasks assigned and/or delegated by the Security Manager that ensure all ASE staff fulfills the security procedures to maintain operational security standards in accordance with national, and international security legislation.

• Security
• Cairo, Egypt

- the holder of this position shall be responsible to maintain the efficiency and conformity with Security policy.

- Manage the daily operation Security Function ensuring Safety, Security, and smooth workflow in line with ASE policy Regulatory requirements.

- Ensure security of held baggage throughout the entire process till loading

- Escort cargo, and catering to ensure its security.

- Aircraft holds Search and Secure during and after loading.

- Apply Access Control procedures ( Check Staff Id, Airport Permits ) and register the data on access control log during the turnaround activities.

- Carries out necessary physical search for Equipment and personnel entitle to access the Aircraft ( Cabin/ Hold).

• Security
• Egypt

Aviation Services - All Egyptian Airports

- Airport Based Job

• SDUx
• Egypt