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Job Purpose:
The agent of Centralized Load Control will be “well familiar-user” of load control function, and is capable of accurately completing all load control activities manually and computerized, and will be familiar with the different DCS used by ASE customer A/Ls
The CLC agent will handle the flights disruptions may occur and ensuring that all live and deadload are accommodated without any fail.
The CLC agent shall be able to plan the distribution of the loading in accordance with ASE customer airlines requirements.
Reporting all the irregularities occurred during the shift to the CLC Supervisor and Duty Manager.
Job Tasks:
Access the customer A/L manuals as a reference for the customer airline requirements.
Have access on all SDUs flights to perform weight and balance function to all operating SDUs.
Report any breaches to safety and security standards to the Supervisor and CLC duty Manager
Calculate aircraft weight & balance and prepare loading instruction.
Distribute loads of cargo aircraft according to safety regulations, gravity parameters, special requirement
Communicate with A/P passenger handling duty supervisor to coordinate the passenger seating
Communicate the load plan with the A/C handling supervisor and give briefing with the special load requirements if applicable.
Review load distribution of cargo and baggage on aircraft and do the necessary changes to reach the optimum MAC and pass the changes to the aircraft handling supervisor and ensure that the changes on the load plan have been implemented

Ensure that any special load/ dangerous goods accepted either as baggage or cargo are taken into consideration in the load planning and a NOTOC is issued for the DG/SPL
Crosscheck the final loading with ASE aircraft handling supervisor against the load planning before finalizing the load sheet.
Finalize the load sheet and send to the relevant printer/ email as applicable.
Follow up the OPS messages for his assigned flights to be able to calculate the flight delays that may occur.
Send the AD MVT and post departure the flight.
Ensure that a soft copy of the W&B documents is e-filed and retained as per ASE and customer A/Ls requirements
CLC agent shall complete the flight monitoring sheet for all his assigned flights and ensure the accuracy of the data added to sheet.
CLC agent shall ensure reaching to the optimum trim to save fuel.
CLC agent is responsible to manage safety, security and environmental issues within the daily operational duties
Ensure complying with ASE reporting procedures.
Ensure complying with local and international regulations.

• CLC
• Cairo

We are looking for a dedicated Airline Senior Agent  to join us in delivering outstanding service to our passengers.

Main Duties & Responsibilities

- Performing check-in, operations control, boarding gates and lost & found areas. As specified in ASE -GOM - chapters 01, 02 & 03 and in accordance with ASE customer airlines standard regulations. 
- Performing ramp supervision in accordance with published instructions specified in ASE -GOM – chapter 05 and in accordance with ASE customer airlines standard regulations. 
- Performing security services in accordance with published instructions specified in ASE -GOM – chapter 04 and in accordance with Egyptian civil aviation regulations and ASE customer airlines requirements. 
- Accepting passenger baggage according to ASE customer airlines & ASE’s excess baggage procedures. 
- Participating in Service Delivery Unit internal groups. As specified in the service delivery unit published organizational structure.
-  Fulfilling & accomplishing ASE internal and external requirements. 
- Ability to take over additional delegation tasks from the lead agent.

Key Performance Indicator

- Team Work 
- Accountability and Dependability 
- Communications 
- Enforcing rules, regulations and policies 
- Ethics and integrity 
- Quality 
- Creative and innovative thinking 
- Safety and Security Focus 
- Self Management 
- Stress tolerance 
- Punctuality and attendance

• SDUx
• Egypt

we are looking for a dedicated Airline Lead Agent to join us in delivering outstanding service to our passengers.

Main Duties & Responsibilities

- Organizing, planning and participating in the service delivery unit's daily operations. 
- Observing the daily operations, including but not limited to passenger handling, security services, sorting area, operations, load control, immigration, lost & found, gates and aircraft handling supervision and ensuring that all standard processes are maintained.
-  Observing the handling of all ancillary services according to each service procedure. 
- Ensuring that all new operational regulations and work instructions are correctly disseminated to all involved staff and fully implemented with no shortfalls. 
- Ensuring full compliance with all standard operational instructions and procedures. 
- Ensuring that all relevant reports whether daily, weekly or monthly is completed and fulfilled according to the published instructions. 
-  Ensuring that the communication between ASE-involved staff, airport authorities and airline personnel is handled in an efficient and professional manner. 
- Training and developing to all agents and/or senior agents
- Preparing and submitting verbal and/or written reports related to the daily activities of the involved staff whether on performance, attitude and leaves to the service delivery unit supervisor on-duty
- Participating effectively in the service delivery unit internal groups as specified in the internal organizational structure.

Key Responsibilities:

- Team Work 
- Accountability and Dependability 
- Communications 
- Enforcing rules, regulations and policies 
- Ethics and integrity 
- Quality  
- Creative and innovative thinking 
- Safety and Security Focus 
- Self Management 
- Stress tolerance 
- Punctuality and attendance 
- Planning and organizing 
- decision making and judgment 
- problem-solving 
- Facilitating Groups

• SDUx
• Egypt

The DCS Coordinator will be responsible for the management and operation of the Departure Control System (DCS). This role includes ensuring the system's smooth functioning, troubleshooting issues, and coordinating with various departments to enhance operational efficiency. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience in airline operations.

Key Responsibilities:

- Manage and oversee the daily operations of the Departure Control System (DCS) at the airport.

- Coordinate with airlines, and other stakeholders to optimize DCS functionality.

- Troubleshoot and resolve technical issues related to the DCS in a timely manner.

- Monitor system performance and implement improvements to enhance operational efficiency.

- Train and support airport staff on the proper use of the DCS system.

- Develop and maintain documentation, including system procedures and user guides.

- Stay updated on industry trends and advancements in DCS technology.

- Ensure compliance with aviation regulations and company policies.

• DCS
• Cairo

The holder of this position shall be responsible to Handle the administrative functions of the Security Department, comply with the tasks assigned and/or delegated by the Security Manager that ensure all ASE staff fulfills the security procedures to maintain operational security standards in accordance with national, and international security legislation.

• Security
• Cairo, Egypt

- the holder of this position shall be responsible to maintain the efficiency and conformity with Security policy.

- Manage the daily operation Security Function ensuring Safety, Security, and smooth workflow in line with ASE policy Regulatory requirements.

- Ensure security of held baggage throughout the entire process till loading

- Escort cargo, and catering to ensure its security.

- Aircraft holds Search and Secure during and after loading.

- Apply Access Control procedures ( Check Staff Id, Airport Permits ) and register the data on access control log during the turnaround activities.

- Carries out necessary physical search for Equipment and personnel entitle to access the Aircraft ( Cabin/ Hold).

• Security
• Egypt

Aviation Services - All Egyptian Airports

- Airport Based Job

• SDUx
• Egypt